Results-driven leader with a proven track record of spearheading strategic business and operational growth, leading to substantial achievements in international matrix organizations. Successfully led teams of up to 200 members, managing multimillion-dollar budgets and delivering 25-35% revenue growth. Adept at navigating diverse cultural landscapes and driving innovation in dynamic and challenging environments.
• Devise and implement strategies for country rollouts, drive growth, orchestrate sales/operational implementations and propel successful market expansions • Facilitate multi-discipline teams across matrix and multi country organizations • Spearhead the integration of new product lines and cutting-edge technologies to advance and expand core business, fostering heightened profitability • Transform P&L budgets, adeptly managing investments, materials, staffing, logistics, and production costs to optimize financial performance • Direct inventory control, personnel qualifications, procedures, and technological innovations to elevate operational efficiency • Utilize data analysis and financial metrics to amplify productivity, quality, and profitability, steering data-driven decision-making • Pioneer inventive solutions to consistently enhance productivity and efficiency year over year, while slashing operational costs • Innovate safety and operational standards, ensuring compliance with legal requirements and fostering a culture of safety • Lead continuous dynamic improvement initiatives and drive change management efforts to fuel organizational growth and adaptability • Chair steering and health/safety committees, nurturing a safe and compliant work environment • Foster and fortify relationships with federal safety/health agencies, unions, and governing bodies, ensuring regulatory compliance and collaborative partnerships • Manage and mentor IT, logistics, production, customer care, purchasing, and technical managers
• Fostered strategic trading partner relationships with global retailers, suppliers, and country data pools to propel business growth and collaboration • Orchestrated executive strategy and project charters for effective implementations and country rollouts, guaranteeing successful project delivery • Oversaw M2M connectivity, conducted data quality testing, and obtained global industry standards certification for streamlined operations • Mediated between Agentrics and customer's project vertical organizational teams (IT, Product, ERP), facilitating seamless communication and collaboration • Supported marketing, sales, and product development teams through comprehensive needs analysis, empowering strategic decision-making • Established global and European supply chain industry standards and requirements, establishing benchmarks for excellence • Developed a web-based onboarding university tool to expand the supplier customer base and drive revenue growth • Positioned Agentrics as the leader in Switzerland by implementing data pools and securing partnerships with the two largest retailers in the region • Facilitated European industry conferences to foster global industry knowledge sharing and shape business requirements
• Pioneered strategic accounts and forged key account management (KAM) relationships in France, Switzerland, and Germany to propel business growth • Engineered a 10% surge in overall revenue by introducing innovative digital printing products and securing successful customer acquisitions • Leveraged statistical data analysis to guide and enact effective commercial and marketing strategies • Effectively implemented a strategy resulting in an annual 5% sales increase of proprietary brands • Directed the trajectory of digital products and services, encompassing supplier negotiations, testing, and implementation • Conceptualized website layouts, crafted graphic interfaces, and executed compelling marketing promotions • Integrated new technologies and products into the core business to align with market trends and sustain competitiveness • Provided comprehensive training and coaching for the sales and customer service teams, including developing and outsourcing seminars
• Crafted a comprehensive production strategy and executed it successfully in collaboration with suppliers, operations, and production teams • Headed multi-disciplinary departments, managing budgets and fostering transparent cross-team communication • Devised a digital production and services integration strategy, guaranteeing smooth incorporation of technology and processes • Supervised production staff, technical maintenance teams, and IT programming professionals • Analyzed production statistical data to pinpoint areas for improvement and implemented measures resulting in an annual productivity increase of 8-10%. Additionally, prioritized enhancing the skill levels of staff members
• Directed all facets of a flagship retail store, including sales, cost containment, and staffing responsibilities • Enforced operational standards encompassing administration, reviews, payroll, and stock management • Established a comprehensive regional manager training program to foster product expertise within the region • Recruited, developed, coached, and evaluated a team of 100 managers and staff members
• Directed the overall operations of a retail portrait studio and photo lab • Recruited, trained, and supervised a cohesive team of 10-20 employees, emphasizing technical and sales expertise • Set sales goals and projected business trends accurately, exceeding revenue targets by 10-20% • Innovated local marketing, advertising, and customer service strategies to boost brand visibility and customer satisfaction • Stepped in as a substitute regional manager for a region comprising 10 stores