Soyad Hasan

I give out the best quality of customer service and information. I consult my customer on their skin and do demos based off their skin problems. I serve high quality consultation and also very good at upselling my customers.

I have exquisite experience in the fragrance world, I started selling luxury fragrances and oud at a young age where it built me into my sales skills. I gave high quality customer service heard my customers out made sure I gave something that is best suited for them.

I did B2B sales and was always on target with KPI’s and strictly followed the LOA’s. I also did D2D for them which I followed the same thing and this is where I have my customers well informed information and catered their needs by helping them have a subscription with the brand for better eating habits. I have put the highest quality customer service and followed sales pitch and handled many objections.

Exceeded sales targets consistently, achieving goals 60% of the time through skilled upselling and excellent sales literacy. Handled all aspects of the shop floor independently, including stock, payments, and customer assistance. Proven track record of growing revenues for a small business by identifying sales opportunities. Proficient in analyzing sales data and stock levels to optimize store performance and profitability. Demonstrated ability to multitask effectively under pressure while maintaining excellent client relations with high customer satisfaction and attention to detail. Strong business presentation and communication skills, successful in engaging customers and colleagues alike. Excellent organization and time management skills, ensuring smooth day-to-day operations without overtime. Responsible for timely and accurate payment and cash transactions, demonstrating good financial management and attention to detail. Experienced and knowledgeable in handling cash and payment processing to maintain accurate financial records and ensure smooth shop floor operations. Work history includes managing cash flow and payments, combining numerical accuracy with effective organizational skills. Familiar with cashiering, stock management, and a clean and organised store floor. Strong proven ability to upsell effectively, drive sales and run operations independently. Highly personable, articulate and comfortable talking to clients, delivering a first class shopping experience.

Contributed to research projects at Aviado Bio, IMU Bioscience, Cytiva, and Catapult for hands-on experience in biotech. Performed accurate pipetting, sample prep, and assays which yielded high-quality and reliable results. Operated and maintained specialised lab equipment for data collection and analysis. Analyzed experimental data and provided clear, accurate reports to project teams. Applied health & safety protocols consistently in professional lab environments. Worked with multidisciplinary teams to improve communication, teamwork, and laboratory professionalism. Acquired insight into biotech workflows and commercial applications, supporting practical understanding of scientific research.