I am a versatile professional with a passion for communication, problem-solving, and delivering high-quality results. With experience in customer service, project management, and childcare, I thrive in dynamic environments that challenge me to adapt and grow. My background in Health & Social Care, alongside Information Technology, allows me to bring a unique blend of empathy, technical skills, and analytical thinking to every project I undertake. I am dedicated to continuous learning and always stay updated on industry trends to bring innovative solutions to the table. Whether working with children, managing client relations, or leading teams, I approach every task with enthusiasm, attention to detail, and a commitment to excellence.
In this role, my core responsibilities include supervising children, ensuring a safe and nurturing environment, and promoting their development through structured, engaging activities. I have worked with children ranging in age from 6 months to 7 years, which has given me valuable experience in managing diverse needs and developmental stages. This position has allowed me to refine key skills such as patience, reliability, trustworthiness, and effective communication, all of which are essential for fostering a positive and supportive atmosphere.
In this role, I was responsible for managing customer orders and addressing queries, ensuring a high level of customer satisfaction. On occasion, I assumed managerial duties, overseeing store operations, coordinating staff, and maintaining communication with customers. This experience enhanced my skills in customer service, money-handling, patience, and teamwork, while also strengthening my leadership capabilities.