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Emma Sosnow

Hard Working, Passionate. Loyal, Professional, bringing a high level of Customer Service
About

I bring extensive experience in luxury retail, excelling in sales, client advising, and product launches for brands like Selfridges, Harrods, and Estée Lauder. Passionate about delivering outstanding customer service, I thrive in fast-paced environments and adapt easily to new brands, products, and teams.

Previous Brands
TBC Agency, Selfridges
Harrods
Company/fashion clothing
Estée Lauder
BELLE BEAUTY
Maxwell Communications
Work Experience
Sales Assistant
Jul ‘20 - Apr ‘23
TBC Agency, Selfridges

Sold (insert number of products sold) brands including Penhaligons, Aqua de Parma, Guerlain Launched Isamaya French in Selfridge's as well as Elle McPherson's Wellco

Sales Assistant
Dec ‘18 - Dec ‘19
Harrods

Worked exclusively in Luxury Accessories (Ground Floor). Sold brands including Alexander McQueen, Tom Ford, Valentino, Chloe and Stella McCartney. Assisted my small team in reaching daily, weekly, and monthly targets, also Fashion Kab and children’s department.

Founder
Jan ‘03 - Jan ‘18
Company/fashion clothing

Designed, arranged production of and sold 100.s of fashion clothes and apparel including, trousers, tops and shoes.

Sales Assistant
Jan ‘99 - Jan ‘03
BELLE BEAUTY

Sales Assistant in retail positions in Harrods, Harvey Nichols, Fenwick’s and Christian Lacroix

Senior Beauty Consultant
Jan ‘98 - Jan ‘99
Estée Lauder

Demonstrating and selling beauty and make up products. Meeting budgets set by the counter manager.Learnt many selling skills including upselling

Classified Sales Assistant
Jan ‘91 - Jan ‘92
Maxwell Communications

Working on a bi-monthly publication ‘Wedding and Home’ magazine to fill the classified advertising on time and on budget, through telephone sales.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Product Category
Womenswear
Menswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Languages
English - Fluent