I am an experienced retail professional with a background in customer care at Sports Direct, skilled in upselling and multitasking. I adapt well to dynamic environments and excel during peak times, ensuring high store standards and excellent teamwork for optimal customer satisfaction.
• Every day as a porter brings something new-whether it's learning to navigate new hospital layouts, dealing with different types of equipment, or interacting with patients from all walks of life. It's a constant learning experience • One challenging experience was handling the transportation of a patient in critical condition. I had to remain calm and move as quickly as possible while being mindful of their delicate state. It taught me the importance of staying focused under pressure.One time, I was transporting an elderly patient who was anxious about surgery. I took the time to chat with them about their favorite hobbies, and by the time we reached the operating theater, they were visibly calmer. It made me realize how even small interactions can make a big difference. • Cleaning up after traumatic incidents can be emotionally challenging, especially in emergency departments. It's a reminder of the reality of life in a hospital and the need for professionalism no matter the situation.
. Excellent customer service whilst showing the ability to multitask by handling register transactions.
• Ability to learn and experience how to serve customers to ensure they left the store pleased. • Organised clothing and shoes to the required standards. • Managed register transactions with care and accuracy. • Ability to problem solve and adapt to any situation. • Upsold complementary items to customers. • Worked well amongst my team by maintaining great communication skills. • Ability to problem solve during rush hour. • Showed leadership skills by helping plan and organise tasks for the day.