Junior Office Assistant with experience gained in a manufacturing and exporting commercial company of solar panels and other energy devices. Fluent in English with good skills in German and ability to interact with global audiences – B2B customers or international vendors. Practically trained in supporting exports, customer service, and sales back-office tasks. Ability to successfully team with and collaborate across company functions. Focused on results and ensures that all office projects are done through team consensus. Equivalent demonstrated ability to work independently and support projects to successful completion while ensuring adherence to processes and procedures. Equipped with a sociology degree with specialization in criminology that offers wide-ranging knowledge and awareness of how businesses and people interact in society and particular skills in working closely with a diverse range of people and groups. Passion to learn and grow. Key Words: Office Administration | Multicultural Communication | Office Operations | Sales Support | Customer Service
Accurately processed leave of absence requests and monitored absence data in case of manager intervention. Collaborated closely with the HR Officer to ensure compliance with the GDPR principles. Supported the hiring process of new employees through background check and effective email communication.
➧ Work alongside a dedicated team of sales professionals to support the needs of customers in Greece and abroad. ➧ Update customer data through the use of specialized accounting system (Pylon). ➧ Prepare exports documentation and coordinate with transportation companies. ➧ Manage customer offers and communications with international customers; provide information on pricing, products and commercial agreements. ➧ Handle customs operations for exports, communicate with customs authorities. ➥ Direct Report to the Company’s Owner and General Manager through ERP Pylon and Microsoft Excel.