Malek Koleilat

Duties Analyze operation workload Responsible for strategic demand planning & inventory accuracy Ensure optimal product quality and high customer satisfaction Responsible for incoming shipments & communication with other departments Lead and develop team operating towards clients' satisfaction Make sure that processes are implemented correctly

Duties Prepare daily transactions reports Credit and Debt transactionsthat take place on daily basis Prepare all kind of loansforthe customers through providing all the needed information Reportthe loansto management for acceptance and validation Close bill payments related to credited customers Produce Credit Claims and Assessment

Duties Complying with Applebee's International Standards and make sure to stay ready for External Audits Responding to customer complaints Organizing and supervising the staff shifts Ensuring that all employees adhere to the company'sstandards Preparing reports at the end ofthe shift/week, including staf control, food control and sales Analyzing and planning restaurant sales levels and profitability