With 6 years as an Assistant Retail Sales Manager, I excel in team leadership, customer service, and sales maximisation. Skilled in visual merchandising and inventory control, I thrive in fast-paced environments and efficiently resolve customer issues.
• Successfully managed a team of 10 retail associates in a fast-paced, customer-focused environment. • Maintained exceptional customer service standards and maximized sales opportunities through effective visual merchandising. • Implemented innovative strategies to increase sales and improve operational efficiency. • Developed a comprehensive training program to ensure associates had the necessary skills to meet customer service standards. • Managed inventory control and product ordering to ensure optimal stock levels. • Developed and monitored key performance indicators to track store performance. • Utilized data analytics to identify trends and opportunities for growth. • Resolved customer complaints and issues in a timely and professional manner.