I'm an experienced retail sales assistant with expertise in POS systems, stock management, and product knowledge from roles at Mountain Warehouse, Ghanda Clothing, schuh, and Clarks. I excel in customer service and adapt easily to fast-paced environments, enhancing customer experiences effectively.
At Mountain Warehouse, I worked mainly within the POS system, processing purchases and orders, whilst also delivering customer care and service throughout the whole store, utilising specific product and kit knowledge. Additionally, I was involved in unloading and processing stock.
My position as a Mixer at Fishbowl involved up-keeping the kitchen, stock, tills and dining areas, serving customers at the tills, whilst also working within the kitchen making orders within the 3 minute time limit; ensuring that all orders were produced efficiently and suitably.
Within this team, my role included, food running, taking customer orders and seting tables. Additionally, I was trained for the POS and helped in restocking and cleaning duties in both the front and back of house.
As a sales assistant at Ghanda, my time was mainly focused on up-keeping the shop; folding, tidying and arranging clothing and accessories, whilst also interacting and providing extensive customer service.
This holiday activity camp is for children ages 4-15; my position includes being singularly responsible for up to 20 children within a specific age division, leading groups to various activities and tasks throughout the day.
My main task in this position was to serve customers, whilst also promoting multi-sales and accessories , of which I managed to achieve the highest percentage within the store on multiple occasions. I was also responsible for processing sales, cash, returns, exchanges etc and organising and unpacking the stockroom.
Within this role I worked behind the tills, managing customer purchases, returns, exchanges and orders;I had the responsibility of advertising shoe-care products to every customer, in which I doubled the average percentage of sales, during the busy back to school period. Additionally, I helped with the running of the stockroom, organising and processing orders.