As a Customer Care Assistant at CO-OP, I've excelled in a fast-paced retail setting, enhancing problem-solving and communication skills. My dedication to customer service ensures smooth operations. I am proficient in English and basic French, adaptable to various retail environments.
• Enhanced problem-solving and adaptability in a fast-paced retail environment when having to perform multiple tasks simultaneously. • Strengthened communication by engaging with both customers and colleagues, to ensure smoother operations.
• Observed serious criminal cases and engaged in discussions with a judge to enhance knowledge of legal protocols and courtroom etiquette which heightened my observations to detail and analytical skills, integral to successfully handling complex tasks
• Supported Year 11 students with their studies, developing patience, determination, and adaptability to meet individual needs very relevant to dealing with customers on a day-to-day basis.