Tammia Brown

Delivered exceptional, customer-focused service in a high-end retail setting, specialising in smoke-free products and lifestyle technology. Provided tailored product recommendations based on individual customer needs, smoking habits, and preferences, converting traditional smokers to IQOS users with a consultative sales approach. Educated customers on product use, care, and troubleshooting, often resolving technical or usage issues with patience and professionalism. Maintained expert-level knowledge of product launches, device updates, and tobacco harm reduction trends to confidently advise customers and build brand loyalty. Processed payments, refunds, and warranty replacements efficiently while adhering to regulatory compliance and age-verification policies. Cultivated long-term relationships with regular customers, supporting loyalty through follow-up contact and personalised service. Operated as part of a dynamic team, contributing to sales targets and collaborating in fast-paced, evolving environments.

A dedicated Front of House Member with 2-3 years worth of experience in serving, customer service, and making sure guests are happy. I've aim to exceed sales goals with my upselling skills and I know my way around the bar and hosting duties alongside serving. Great interpersonal and communication skills. Strong attention to detail and ability to multitask. Proficient in POS systems and restaurant management software. Knowledgeable in food and beverage pairings and menu items. Ability to work efficiently under pressure in a fast-paced environment. Demonstrated proficiency in providing attentive and personalized service to guests, resulting in consistently high customer satisfaction ratings. Effectively managed guest reservations, seating arrangements, and wait times to optimize restaurant flow and minimize customer wait times. Flexible schedule and willingness to work evenings, weekends, and holidays. Efficiently managed bar operations, including preparing and serving beverages, maintaining inventory levels, and ensuring compliance with all relevant health and safety regulations.

Young but passionate and creative makeup artist with a keen eye for enhancing natural beauty and creating stunning looks. Dedicated to providing exceptional service while meeting client expectations. I'm seeking opportunities to showcase my skills and artistic vision in a dynamic and innovative environment. Strong understanding of color theory and skin tones. Excellent interpersonal and communication skills. Ability to work collaboratively in a team environment. Knowledgeable about skincare products and techniques. Creative and detail-oriented with a passion for beauty. I have obtained a Level 2 City and Guilds Diploma in Hair and Media Make up.

Completed a 2-week work experience in a hair salon during secondary school. Responsibilities included maintaining salon cleanliness, organizing storage, restocking supplies, and efficiently completing assigned tasks. Greeted and assisted customers, offering and preparing beverages. Shadowed the receptionist and contributed to organizing a successful salon anniversary event.