Yara Abdullah

Managed retail pricing and stock operations, reviewing invoices, competitor prices and profit margins to determine appropriate product pricing; received and signed off deliveries, maintained accurate stock levels, rotated and removed expired products to minimise waste, and kept shelves organised and well-presented. Handled cashier and store opening/closing duties, processing transactions, balancing tills and verifying cash amounts at the end of shifts, while maintaining the required cash float and supporting the day-to-day running of the store.

Trained cashiers on till operations and closing routines, ensuring readiness for next day. Maintained shop floor during peak hours in absence of management oversight. Instructed new staff on stock room processes, including line ordering and replenishment. Conducted stock counts to support audit requirements and inventory accuracy.

Maintained Store presentation and managed stock replenishment. Achieved sales target weekly. Enhanced communication and teamwork skills in a fast-paced retail environment. Developed strong product knowledge in different types of footwear, to provide tailored advice.

Assisted migrants and refugees in communicating in English, translating between Kurdish, German and Arabic. Provided translation for legal and social services. Aided migrants/refugees adjustment to their new environment by offering cultural and emotional support.

Gained experience in customer service and improved communication techniques. Gaining experience in handling numerical data as well as tax documentation.

Delivered customer service by handling enquiries and assisting with sales. Managed inventory, ensuring product availability and proper organisation.

Worked closely with refugees to assess their needs and provide assistance with camp resources.