With two years of retail experience, I excel in customer service, stock management, and visual merchandising. Proficient in transactions and styling within high-end luxury and high street sectors, I adapt quickly to diverse settings, ensuring operational efficiency and customer satisfaction across various product categories.
• Welcoming customers, engaging with them and providing information about the museum and its collection.Selling museum merchandise .processing cash and electronic payments.Opening the till.Visual merchandising ensuring shop floor is presentable and attractive.The museum skills gifts such as jewellery,artwork postcards,books and other handmade items.
Preparing and cooking meals an housekeeping
• Setting up for school / college / university visits and preparing resources. • Welcoming customers, engaging with them and providing information about the museum and its collection.Selling museum merchandise and refreshments processing cash and electronic payments. Administrative tasks such as filing and answering and directing phone calls promptly and politely to marketing and learning departments. Teaching Education July 2022-October 2022 • Worked with a Ofsted Good rated school in Harrow • Participating in a range of lessons from classroom to games helping with social development within year 2.
• Providing excellent customer service to the parents and preparing activities and games for the children.I also had duties to supervise with setting up food preparation ready for serving to the children,Completed food hygiene training online .
• Supporting the class teacher and individual needs of the students day-to-day • Participating in a range of lessons from classroom to games helping with social development.
• Supporting the class teacher and individual needs of the students day-to-day. • Participating in a range of lessons from classroom to games helping with social development .Within year 3 . • Safeguarding children ensuring they are safe at all times • Completed administrative tasks such as scanning and photocopying worksheets for classes. Supervised with lunch duty ensuring tables were clean.
• Provided excellent customer service and good interpersonal skills • Using card and cash payment systems with average sales of about £150 pounds a day • Stock management labelling items and visual merchandising to make store attractive
Learned about Branding,Digital Marketing and how to create a marketing plan for business Start ups and networked with Google and BBC..
Raised 30 pounds for cancer research by creating social media posts using canva and learnt how to create a Facebook fundraising page.
• Scheduling and planning engaging social media content for Facebook and Instagram ,creating stories and social media posts to increase online awareness such as tips,about us,quotes and festival posts ,as a result gained over 500 followers on instagram.
• Keeping up-to date with the latest fashion trends selling brands and had average sales of about £150 pounds a day • Achievements: Nominated Unsung Heroes Award 2018 and 2019
Duties include: -Handled customer queries face-to-face • Gained training on serving customers with their purchases, filling shelves, expiry date checking and supporting other staff. • Here dealing with customers and other staff. I was part of a team to deliver maximum profits.
people. I did filling, stacking shelves and other business administrative work and was trained