I offer strong customer service and sales experience from fast-paced roles, including pop-up retail and guest-focused environments. Skilled in upselling, complaint handling, and store operations, I thrive under pressure and adapt quickly—ready to support retail teams with flexible, people-driven service.
Oversaw the smooth daily running of entertainment events through the ship Performed nightly in a range of high-quality West-End style theatre shows Engaged with guests to enhance their overall holiday experience Participated in weekly safety drills to ensure passenger and crew safety in emergencies Maintained costumes, hair, and makeup to exceptional standards
Managed daily operations and team coordination for a large-scale immersive production Led team briefings, supported guest experience, and problem-solved in real time Maintained a positive, solutions-focused mindset under pressure
Delivered exceptional service during sold-out events and daily bar operations Cultivated a welcoming atmosphere for guests and worked collaboratively within a team Engaged with guests to foster rapport, encourage loyalty, and inspire repeat visits
Managed bookings, sales, and customer queries with professionalism and enthusiasm Handled payment systems and provided product recommendations
Rebecca was a pleasure to work with and I would happily work with her again. She was hardworking, approachable and delivered fantastic customer service. She was a real asset to our team.