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Soheir Abbas

Customer-focused professional with experience in retail, sale assistances, hospitality, and healthcare.
4.9 (14 reviews)
Completed Shifts via Dweet
Selfridges
54 shifts
Sales Associate
23 shifts
@ Personal Shopping Support
22nd September - 4th December
Sales Associate
5 shifts
@ Jelly Cat - Store Support
21st June - 10th November
Sales Associate
4 shifts
@ Kids 4th Floor - Toys
26th June - 2nd August
Harvey Nichols
6 shifts
Sales Associate
3 shifts
@ HN- 4th floor
23rd June - 17th August
Online
2 shifts
@ HN - Multichannel Fulfilment Team
30th June - 1st July
Sales Associate
1 shift
@ HN - Womenswear - 2nd floor
18th September - 18th September
Dolce & Gabbana
3 shifts
Sales Associate
1 shift
@ Selfridges - D&G
20th September - 20th September
BOH support
1 shift
@ Sloane Street Store
12th September - 12th September
Sales Associate
1 shift
@ Covent Garden - DG
18th August - 18th August
About

Experienced sales professional with a strong background in top retail brands like Sephora and H&M. Skilled in customer service, stock management, and visual merchandising. Thrive in fast-paced environments and adaptable to diverse settings. Fluent in Arabic and English.

Previous Brands
Balmain
Selfridges
Zadig&Voltaire
Harvey Nichols
Valentino
Frame
Max Mara
Dolce & Gabbana
Chloé
Superdrug Westfield
Mr Simm's Old Sweet Shoppe
H&M
ASICS
ZARA
FIESTA
BARISTA
King's College London Hospital
McDonald's
Sephora
Work Experience
Sales Assistant
Feb ‘24 - Feb ‘25
Superdrug Westfield

• Provided customer service and expert recommendations on health and beauty products • Assisted with stock management and product replenishment . Processed transactions, handled returns, and ensured smooth operations at checkout • Maintained store cleanliness and visual merchandising standards

Sales Assistant
Sep ‘23 - Jan ‘24
Mr Simm's Old Sweet Shoppe

• Managed cash and electronic payments with accuracy • Maintained stock levels and ensured effective product displays • Adhered to store opening and closing procedures Sales Assistant, 09/2023 to 01/2024

Sephora
Sep ‘23 - Jan ‘24
Sephora

• Assisted customers in selecting beauty and skincare products tailored to their needs • Provided expert advice on product usage and benefits • Processed transactions, handled returns, and maintained stock organization • Ensured store cleanliness and effective merchandising displays

Sales Manager
Jun ‘23 - Jan ‘24
H&M

• Led sales initiatives to achieve and exceed store targets Managed stock levels, Inventory, and store organization • Trained and supported junior team members to enhance performance • Assisted in visual merchandising and promotional event setups

Retail Associate
Jan ‘23 - May ‘23
ASICS

• Assisted customers with selecting the right footwear and apparel based on their needs • Provided product knowledge and expert guidance on sportswear performance • Maintained store presentation and ensured stock availability • Operated tills and processed sales transactions efficiently

Retail Assistant
Sep ‘22 - Dec ‘22
ZARA

• Advised customers on product selection and fashion styling • Managed stock replenishment and visual merchandising • Operated tills and processed customer payments efficiently • Ensured a well-organized and welcoming store environment

Waitress
Jan ‘22 - Apr ‘22
FIESTA

• Served customers efficiently, ensuring excellent dining experiences • Cleared tables and maintained cleanliness in the dining area • Assisted behind the bar and provided menu recommendations to customers

Crew member
May ‘21 - Dec ‘21
McDonald's

• Operated the cash register and handled customer transactions • Assisted with stock replenishment and inventory management • Ensured restaurant cleanliness and maintained hygiene standards • Provided fast and efficient service, ensuring a positive customer experience

hygiene
Dec ‘20 - Apr ‘21
BARISTA

• Assisted customers with orders, ensuring a high standard of customer service • Operated the till, processed payments, and managed transactions efficiently • Prepared and served a variety of beverages and food items • Maintained a clean and organized workspace, including table clearing and hygiene management

Prepared Meals & Retail Operator
May ‘20 - Dec ‘20
King's College London Hospital

• Assisted patients in selecting meals that met their dietary and nutritional needs . Distributed meals, monitored food intake, and provided support to patients requiring assistance . Collaborated with healthcare teams to report dietary concerns and changes in patients' appetites • Maintained strict hygiene and food safety standards to ensure a clean and comfortable dining environment Student Ambassador, 11/2022 to 03/2024 Ravensbourne University Student Ambassador, 11/2022 to 03/2024 Ravensbourne University . Represented the university at open days, campus tours, and outreach events • Assisted prospective students by providing information on admissions, programs, and student life • Conducted campus tours and showcased key university facilities • Supported marketing initiatives through social media promotion, blog writing, and event hosting • Helped organize events and networking activities in collaboration with faculty and staff • Served as a peer mentor, offering guidance and support to new students

Retail Experience
Store Approvals
Selfridges
Selfridges (via Dweet)
Languages
Arabic - Fluent
English - Fluent
Education & Training
Hammersmith and West London College
Unknown - ‘20
BTEC,
RICHMOND UPON THEME COLLEGE
Unknown - ‘22
BTEC,
London South Bank University
Unknown - ‘25
Bachelor of Architecture
Ravensbourne University
Unknown - ‘24
architecture,
Fitzalan High School
Unknown - ‘18
GCSE,