With five years in the beauty retail industry, I've excelled in makeup and skincare at prestigious stores like Harrods, achieving sales targets and providing personalised customer service. Proficient in English and Hindi, my experience spans high-end luxury beauty products and fragrances, demonstrating strong skills in client advising and complaint handling.
Retail and beauty customer service May2023present -Represented the Hot Tools brand at trade shows and industry events, educating stylists and salon owners on the benefits of Hot Tools hair tools and silk products. -Developed and maintained relationships with key accounts, resulting in a 20% increase in sales revenue -Successfully launched new products and promotions to the market, resulting in increased brand awareness and sales -Provided excellent customer service to clients, answering questions, and providing product recommendations -Participated in ongoing training and education to stay up to date on industry trends and product knowledge
Brand Stores Dates Kiehls Harrods July 2023
experience of working with all beauty brands based in all central parts and shopping malls …
• Provided personalized skincare and makeup recommendations to customers and helped them find the right products for their needs. • Consistently exceeded sales targets and achieved a 95% customer satisfaction rating. • Demonstrated makeup application techniques and provided education on skincare ingredients and benefits. • Collaborated with cross-functional teams to ensure successful product launches and promotions. • Participated in ongoing training and education to stay up to date on industry trends and product knowledge. • Consulting the customers on how to use the product.