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Nikita Nikita

Customer Assistant
About

Experienced Customer Care Assistant skilled in till handling, POS systems, and resolving customer issues. Adept at providing excellent service in dynamic retail environments. Flexible, proactive, and committed to enhancing the shopping experience.

Previous Brands
J'ADORE
Green Turtle Academy
Sambhav school for multiple disability
Work Experience
[Customer Assistant]
Sep ‘23 - Feb ‘24
J'ADORE

Experience in till handling, using point-of-sale systems, and managing transactions accurately. Dealing with customer complaints or concerns through effective problem-solving skills.

[School Tutor/ Administrator]
Mar ‘22 - Jul ‘23
Green Turtle Academy

As a computer teacher at Green Turtle Academy, got an opportunity to interact with students from grade 3 to 8. Designed and implemented performance improvement plans for underperforming students in consultation with parents and administrative staff.

[Special Education Assistant]
Feb ‘21 - Jan ‘22
Sambhav school for multiple disability

Coordinated special education students and teacher assistant schedules with master schedule. Created learning and content strategies to meet needs of mentally and physically disabled students Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues

Retail Experience
Retail Category
Other
Work Environment
Travel retail
Product Category
Other
Responsibilities
Greeting
Client Help
Product demos
Cash register
Returns & Exchanges
Product setup
Product labelling
Inventory control
Health & safety
Store Maintenance
Languages
English - Work Proficiency
Education & Training
Brunel University
‘23 - ‘24
MSc in Cognitive and Clinical Neuroscience
INIFD
Unknown - ‘21
REBT