Bibbiana de Brita
A highly influential, genuinely enthusiastic and thoroughly hard-working professional. Recognized as an experienced and trustworthy employee that demonstrates key business behaviors to assist with enhancing the reputation of the business. As a result of tenure within these roles, I have become accustomed to implementing strategies to meet and exceed both long term and short-term organizational objectives.
Acting as a first point of contact. Increased Revenue by 20% in my first year by contacting existing customers for repeat orders. Coordinated busy calendar and made sure it was updated regularly. Maintained household inventory and appointments schedules Researched and collected best available options for the best pricing on hotels, flights and home furnishings. Conducted extensive on-line and phone research
Provide high standard of customer service for ensuring an enjoyable dining experience. Supervise restaurant capacity. Provide menus, meeting special customer demands, taking orders, bring food to tables, refilling glasses, and cleaning tables where necessary. Accurately checked, processed bills and collected payments for team. Recorded and monitored transaction in Micros system to ensure delivery of prompt service. Consistently monitored compliance with health and safety policies and procedures
Created and implemented a marketing plan, including social media strategies, brand positioning and tone of voice. Researched concepts, trends, market and customer needs considering design details and product quality Responsible for UK operations including logistics, liaising with the Hong Kong office and organising deliveries. Arrange and conduct sales meetings with buyers and chain stores. Responsible for organising samples sales and events, coordinating all elements including location & marketing.
Worked closely with PR Director and Manager to create relevant pitches and press collateral pertaining to seasonal trends, store openings and VIP dressing. Performed general administrative duties including but not limited to archiving scanning and packaging. Created and implemented seasonal trends overviews and fashion week recaps. Manage sample trafficking for international and domestic markets Established and nurtured strong relationships with market editors, bloggers and stylists