Kevin Seedeehul
Adaptable and results-driven operations professional with extensive experience in retail, logistics, and customer service across luxury and high-volume environments. Skilled at managing inventories, coordinating with buying and allocation teams, and supporting cross-functional operations. Recognised for strong problem-solving abilities, team leadership, and consistent delivery of high service standards.
Reconciled multi-site inventory (New Bond Street, Chelsea Harbour, Harrods) to corporate finance standards, reducing shrinkage by 15% through tighter controls and variance analysis. Managed logistics budgets and delivery cost tracking, ensuring timely vendor payments and accurate accruals. Produced monthly KPI and financial reports for EU buying and allocation teams, supporting stock valuation and cash-flow planning. Led annual and ad-hoc inventory audits, collaborating with finance to meet compliance and audit requirements. Trained staff on process efficiency, risk management, data accuracy to improve month-end close quality and H&S. Oversee operations across three stores (New Bond Street, Chelsea Harbour, and Harrods). Manage logistics, transfers, deliveries, and customer orders to ensure smooth operations. Coordinate with EU stores, buying teams, and allocation teams to streamline stock management. Lead inventory counts, investigations, stakeholder and reporting to improve accuracy and efficiency. Support teams with operational guidance, training and safety measurement. Supporting sales team with product knowledge, KPIs, and upselling strategies. Handling escalated customer complaints and resolving issues promptly. Onboarding and training of new staff across departments. Reporting to Store Managers and Regional Operations Manager. Led big events to present new ranges and products along with company standards.
Supported shopfloor teams with replenishment and customer service. Handled stock deliveries and managed customer orders efficiently. Ensured smooth coordination between stockroom and sales teams. Provided high-quality customer support in a luxury retail environment.
Delivered customer service, sales transactions, and floor management in a high-volume store. Managed delivery intake, stockroom organisation, and shopfloor replenishment. Oversaw daily store operations ensuring compliance with company standards. As OPS Manager: created staff rotas and scheduled deliveries. Led team during inventory counts and conducted audits to ensure accuracy.
Prepared food and beverages to brand standards, including vegan and vegetarian offerings. Maintained high hygiene and food safety standards in a fast-paced environment. Trained and supervised new staff to ensure consistent service. Managed shift operations, opening/closing procedures, and team coordination.
Provided fast-paced customer service and kitchen support. Worked efficiently as part of a large team to meet service targets. Followed strict food safety and quality procedures.