Jamilya Bekturganova
I have experience across luxury boutiques, department stores, and high street retail, excelling in customer service, visual merchandising, and clientelling. Confident supporting peak trade and adapting to fast-paced environments, I deliver personalised shopping experiences and consistently achieve sales targets across menswear, womenswear, accessories, and beauty.
Provided excellent customer service and product advice. Assisted customers with purchases and processed transactions. Opened and closed the store, ensuring security procedures were followed. Managed cash handling and daily till reconciliation. Maintained store presentation, stock levels, and visual merchandising. Supported the team in achieving sales targets and delivering a positive shopping experience.
Delivered luxury client experience across standalone and Selfridges concession locations. Trusted with key holder duties, cash reconciliation, visual merchandising, stocktakes, and VIP clientelling. Supported peak trade, seasonal launches, and high-spend clientele.
Provided personalised fragrance consultations during peak Christmas trading. Exceeded daily targets through expert product storytelling and strategic upselling of gift sets.
Managed merchandising, inventory control, promotional execution, and consultative selling. Improved conversion through tailored recommendations and strong customer engagement.
Handled opening/closing procedures, financial reconciliation, deliveries, and stock transfers. Maintained operational efficiency and strong communication with management.
Delivered high-volume seasonal service while maintaining fitting room operations and brand standards.
Performed in independent films, university theatre productions, music videos, and brand campaigns. Developed strong presentation, improvisation, script interpretation, directing, editing (Premiere Pro), and visual storytelling skills.