Jemaima Ahmed Jema
I bring experience in luxury and high-volume retail, delivering personalised service, precise cash handling, and maintaining top visual standards. Skilled in stock control, merchandising, and adapting quickly to busy shop floors, I am passionate about creating positive customer experiences and consistently supporting team sales targets.
Represent the university at open days and outreach events. Deliver campus tours and engage confidently with prospective students and families. Conduct introductory academic sessions to support understanding of course content. Demonstrate leadership, organisation, and strong public-facing communication skills.
Deliver tailored, high-quality service within a luxury retail environment. Build strong rapport with clients and provide personalised product recommendations. Process transactions accurately using POS systems, handling cash and card payments with precision. Maintain impeccable visual merchandising standards in line with brand expectations. Manage deliveries, stock replenishment, and inventory control to ensure operational efficiency. Support opening and closing procedures while adhering to security protocols. Contribute to achieving team sales targets in a professional and welcoming atmosphere.
Supported outreach activities and supervised children during engagement programmes. Assisted in coordinating group sessions and educational activities. Helped maintain a welcoming, organised, and safe environment.
Delivered efficient and engaging customer service during peak seasonal trading. Assisted customers with product selection and sizing advice. Maintained shop floor standards and supported merchandising displays. Managed high-volume transactions accurately while remaining composed under pressure.
Jemaima, take onboard information and actions well. Jemaima is trustworthy and happy to learn. Her time at R&B ended in adminstration. This was a test for all team. Jemaima demonstrated a can do attitude.