Outstanding leader in retail sales, purchasing and field management, with 10 years' experience and track record of exceptional performance, innovative strategy implementation and motivational staff engagement. Strategic business planner, with a proven track record in KPI achievement, team leadership and continual process improvement, leading evaluation of systems and processes to identify opportunities for change across sales, training, operations and negotiations. Passionate about working with customers, suppliers and partners to close sales and achieve growth together. Passion for luxury retail, engaging with luxury clientele and providing exceptional service and appropriate etiquette.