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Open to Permanent
Open to Permanent

Jyoti Singh

Business Analyst with an in-depth experience in implementing Change Management processes and Transformation Projects.
About

Business Analyst with an in-depth experience in designing and implementing Change Management processes and Transformation Projects for some of the world's leading financial organizations like HSBC, American Express, DBS. Specializing in requirements elicitation, business process design and standardization through workshops with cross-functional teams including senior stakeholders, with a passion for Indian vintage arts having built a social enterprise from grounds up working to preserve vintage Indian embroideries and weaves. Seeking to join in a role where I can contribute effectively leveraging my experience and knowledge.

Previous Brands
Citi
Collinson
Rang Riwaaz Creations
HSBC
American Express Business
IBM India Limited
Xansa plc
Work Experience
Senior Vice President - Core Accounts Product Management UK & EMEA
Oct ‘23 -
Citi

Business Analyst
Jun ‘22 - Oct ‘22
Collinson

- Requirements gathering and solution design for Credit Control Requirements for accounting of Premium, Earnings and Remittance for Collinson Policies sold by third party Travel Insurance sellers. - Business Process Design for automation of Premium Bordereaux for sub-ledger and general- ledger IFRS-17 reporting of Travel Insurance policies sold by third party Travel Insurance sellers.

Founder
Jan ‘16 - May ‘22
Rang Riwaaz Creations

- Setting up a self-sustaining enterprise creating organization roadmap and strategy which now runs in a self-sustained mode supporting 17-20 migrant workers, artisans including women workers, designers and digital marketing SMEs. - Creating associations with various organizations working on revival of Vintage Crafts in India, to ensure continuation of work and support for artisans getting associated with the organization. - Overall strategic management along with cash flow operations management.

Manager - Process and Standards
Aug ‘12 - Dec ‘15
HSBC

- Global MI Change Governance Process – Establishing the Governance process and team for Global MI Change Management for process change request emanating from HSBC Business and Functional Leads impacting GFC MI Report Production team comprising of off-shore MI activities circa 20000 activities, with sign-off from Business Heads, Operation Teams and Finance Systems - Chart of Account Alignment – Accounting Standard and Financial Controller Change Management process to ensure alignment of various global charts of accounts followed in HSBC for External Reporting, MI Reporting and operational accounting.

Manager - FTP Implementations
Jun ‘10 - Aug ‘12
HSBC

- Global Accounting Schematics Implementation – Implementation of IFRS compliant accounting for sub-ledger migration, analyzing system interfaces and site reporting requirements. - General Ledger Implementation – Support for UAT, Historical Data Conversion and Parallel Run. - Source System Conversion – Analyze and Design GL interface for HSBC Credit Cards and Accounts Payables Systems HSBC Universal Banking System.

Senior Business Analyst
Feb ‘07 - Jul ‘10
American Express Business

- Lead Business Analyst for Accounts Payable module for Procure-to-Pay transformation project implementing, Oracle E-Business Suite. - Subject Matter Expert for Legacy ERP System Millennium covering Procurement, Payables and Advertising & Budgeting Modules.

Senior Analyst Programmer
Mar ‘06 - Feb ‘07
IBM India Limited

Subject Matter Expert and Senior Analyst Developer for Card Management System (KRSP) enhancement projects, for DBS Bank

Analyst Programmer
Jul ‘03 - Feb ‘06
Xansa plc

-Analyst Programmer for Barclaycards' Transaction Clearing System, analyze and implement the changes arising form various statutory and strategic aspects for Barclaycards Transaction Clearing System like Mastercard and Visa Cardscheme changes, Chip PIN Implementations etc.

Languages
English - Fluent
London, UK