Leverage 15 years in luxury and high-street fashion retail to drive sales growth and elevate brand presence. Actively lead, nurture, coach, and develop diverse teams while maintaining exceptional client relationships and delivering tailored customer experiences. Skilled in executing innovative marketing strategies and managing own bought brands and concessions to optimize revenue and sustain market leadership. Committed to aligning commercial objectives with premium service standards to foster brand success.
• Ensuring that procedures are in place, driving them, monitoring and putting corrective actions in place when necessary, for all the following procedures: security and shrinkage, cash desk management, administration management, health and safety • Working with KPI’s, managing hours, budget, rotas, payroll and recruitment • Using commercial and product knowledge to drive sales and other activity in the store using the internal tools provided • Driving, monitoring and supporting customer service action plans. Responsible of customer satisfaction in the store • Stock management. Ensuring that the store is merchandised according to current trends, best sellers and companies guidelines. Making sure that the stockrooms are organised efficiently • Managing performance of the employees, coaching them when needed • Cost control. Controlling stationary, cleaning, maintenance, uniforms and travel costs in line with company’s budgets • Managing HR and ER processes in store
• Ensuring that the floor layout is merchandised in accordance with the company guidelines • Identify and action creative and visual ideas for the stores. Manage in-store props and internal mannequins in order to maintain high standards of image • Keeping up to date on the latest fashion trends and provide feedback on comps activity • Analysing daily information and reacting to it accordingly • In charge of planing the commercial and visual activity of the stores in a daily/weekly and seasonal manner • Working alongside the operational manager, controlling product levels in store and communicating with senior management • Responsible of training and developing the commercial team
• Organising the effective and efficient utilisation of store space • Working closely with the management and marketing team to increase sales - Planing the deliveries - New product placemat - Organising the team - Team development - Analysing sale figures and forecasting sales - Delivering weekly floor moves
Ensured each area of the store is well stocked, rotated and looking the best. Monitored stock levels and reviewing product performance in order to identify current and future performance opportunities. Delivered weekly floor moves. Was making sure store is merchandised according to company's standards.
Throughout my career at Inditex I had a pleasure to meet and work alongside Ignas. I have been consistently impressed by Ignas’ positive and professional attitude. His interpersonal skills, hard working nature, great communication and reliability made it really easy to work with him. Even though I’m no longer part of Inditex I wish I could work with him in the future. If you would like additional information feel free to call me.