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Kareena Prodhan

Hardworking, organised, approachable, motivated and friendly.
About

I bring hands-on experience as a Jewellery Sales Associate, excelling in customer service, sales, and shop operations. Adaptable and reliable, I thrive in fast-paced retail environments and am passionate about engaging customers, managing transactions, and ensuring smooth, efficient sales processes.

Previous Brands
Kolié Fine Jewellery
First Class Learning (FCL)
Edinburgh Water Sports
Baby sitting duties for family friends
The Royal High School
West Craigie Farm
Work Experience
Jewellery sales assistant
Jun ‘25 - Now
Kolié Fine Jewellery

Sell gold jewellery while delivering professional and knowledgeable customer service, independently manage the opening and closing of the shop, oversee all online orders, and handle payments with a high level of accuracy and responsibility.

Supervisor Tutor
Jan ‘25 - Now
First Class Learning (FCL)

I was promoted to a Supervisory tutor in January 2025, taking on leadership responsibilities such as directing tutors, assigning tasks, and supporting staff with teaching strategies.

Instructor (volunteer)
Apr ‘23 - Aug ‘23
Edinburgh Water Sports

volunteered as an instructor during the summer period, leading water sport sessions for children aged 6-16, including activities such as paddle boarding, kayaking, and canoeing. During this period, I have achieved 3 certificates as listed in the certificate section.

Baby sitting duties
Nov ‘22 - Dec ‘24
Baby sitting duties for family friends

Mathematics and English tutor
Sep ‘22 - Oct ‘25
First Class Learning (FCL)

Mathematics and English tutor to school children from the ages of Primary 3 up to students learning their National 5 & Higher curriculums.

Coach (volunteer)
Apr ‘22 - Jun ‘22
The Royal High School

I achieved Coaching certificates in both Hockey and Netball and as part of this skillset I volunteered as a Coach to supervise children (in local primary schools) in weekly hockey and netball sessions, focusing on; skill development, teamwork, and sportsmanship.

Egg seller
Nov ‘21 - Jul ‘22
West Craigie Farm

I sold free range farm eggs directly to local residents by going door to door.

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Boutique
High street store
Product Category
Watches & Jewelry
Responsibilities
Greeting
Client Help
Styling
Cash register
Packaging
Online orders fulfilment
Transactions
Returns & Exchanges
Client Advising
Product demos
Upselling
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
Bengali - Basic
Education & Training
Heriot-Watt University
Actuarial Science