With over three years at TK Maxx, I excel in customer service, sales, and product knowledge across menswear, womenswear, and accessories. I thrive in fast-paced retail, adapt quickly, and am committed to teamwork, efficiency, and consistently delivering high standards of customer satisfaction.
Delivered exceptional customer service by assisting shoppers with product selection, styling advice, and brand information. Operated tills, processed cash and card transactions accurately, and resolved customer queries quickly and professionally. Worked across multiple departments — Menswear, Ladieswear, Sportswear, and Accessories gaining broad product knowledge and flexibility. Managed stock deliveries, price labelling, and replenishment to maintain full and organised displays. Ensured fitting rooms and shop floor were tidy, well-presented, and safe at all times. Collaborated with team members to meet daily sales and recovery targets and maintain smooth store operations. Demonstrated deep knowledge of designer and high-street brands (e.g. Gucci, Valentino, Alexander McQueen) to support informed purchasing decisions. Trained new team members on store policies, customer interaction, and till operation. Recognised as Associate of the Month (x3) for outstanding customer service, teamwork, and reliability.
Sajad is very helpful, a team mate and very communicative.