Malak Abo-el-Nil
I deliver excellent customer service and thrive in fast-paced environments, with hands-on experience using POS systems and handling transactions. Adaptable and reliable, I work well within teams and embrace flexible shifts, ready to create positive experiences and support dynamic retail shop floors.
Provided professional food and beverage service at a range of events, weddings, corporate functions and private events. Maintained excellent customer service standards in fast pace environments. Supported event setup and service efficiently, collaborated with team members to ensure smooth event operations. Demonstrated reliability and flexibility with last-minute shifts. Trusted to work at large-scale events as team leader.
Delivered friendly customer service in a fast-paced hospitality environment. Took food and drink orders accurately and efficiently. Maintained cleanliness and organization of dining and service. Handled payments and operated the point-of-sale (POS) system.
Organised and led engaging sessions for groups of up to 15 youth, ensuring a safe, welcoming and positive environment. Communication clearly with children and parents. Utilized video recording and editing to analyze techniques and share session highlights on social media.
I worked with Malak in the same team and can highly recommend her. She is reliable, professional, and handles busy event shifts with a calm and positive attitude. She’s friendly with guests, works well with others, and is always willing to help the team. Malak is punctual, hardworking, and a great person to have on shift.