Abhinay Singh
I am a retail and customer service professional with experience in fashion, sales, and brand representation, currently pursuing a Master’s in International Business & Corporate Development at CNAM, Paris. I have worked in fast-paced retail environments with Tata Group’s Zudio, where I improved customer satisfaction, optimized inventory, and contributed to consistent sales growth. My strengths include customer engagement, styling assistance, inventory and visual merchandising, and building strong client relationships. I am skilled in POS systems, Excel reporting, and retail operations, with proven results in driving sales and maintaining high visual standards. Passionate about fashion, I combine strong interpersonal skills with trend awareness and brand sensitivity, making me confident in delivering exceptional in-store experiences. Multilingual and adaptable, I thrive in diverse, international retail settings and bring enthusiasm, professionalism, and dedication to every role.
Provided customer assistance and product recommendations in fast-paced retail environment, achieving 25% increase in product availability through effective customer service and inventory management. Managed stock room operations and inventory replenishment, coordinating with supply chain to maintain visual standards and reduce stockouts through systematic restocking procedures. Enhanced customer satisfaction by 15% through personalized product recommendations and strong interpersonal communication, contributing to 10% sales increase in competitive retail market. Processed transactions and maintained accurate inventory records using Excel, creating weekly sales reports and tracking customer engagement metrics for management decision-making.
Demonstrated strong communication and interpersonal skills while providing detailed information and assistance to diverse groups, improving engagement by 33% through personalized approach. Maintained visual standards and organizational systems for educational materials, developing skills in presentation and display optimization applicable to retail merchandising. Collaborated with team members to create positive learning experiences, building team collaboration and customer service skills essential for retail environments. Managed inventory of educational resources and handled replenishment processes, developing competence in stock room management and organizational systems.
Provided detailed information and recommendations to clients in fast-paced legal environment, achieving 90% client satisfaction through strong communication and problem-solving abilities. Processed transactions and maintained accurate documentation systems, developing skills in efficient record-keeping and customer service excellence applicable to retail operations. Built strong customer relationships through enthusiasm and professional assistance, improving client satisfaction by 15% through personalized service and attention to detail. Collaborated with team members on complex projects requiring flexibility and weekend availability, demonstrating ability to thrive in demanding retail-like environments.