Anastasia Koloko
I have hands-on retail experience at Guess? and Harvey Nichols, excelling in customer service, upselling, and styling. Skilled with POS systems, I thrive in fast-paced environments, adapt quickly, and enjoy fostering a welcoming, team-focused atmosphere. Fluent in English and conversational in French.
Greet and approach customers Promote and upsell/cross-sell products Floor and stock organisation Style assisting Work toward team sales target Maintaining strong knowledge of products Operate POS system Upkeep of store (cleaning, hoovering)
Greet and approach customers Optimise sales by upselling/ cross-selling w/ other floors Clientelling and personal shopping Style assisted clients Aided with rail prep Upkept visual merchandising standards
Teaching basic acting, singing, dancing technique Assisting in devising and directing shows Learning & memorising PERFORM material Creating engaging lesson plans Setting up and packing after class Classes of 4-7 and 7-12
Greeting customers & showing them to table Taking orders Taking payments Running food and drinks Dealing with max 6 tables at a time Clearing, cleaning and setting tables
Taking orders Taking payments Dealing with max 5 tables at a time Clearing, cleaning and setting tables Running food (carrying 3 plates at a time) and drinks Dealing with customer queries Hosting
Taking orders Dealing with max 5 tables at a time Taking payments Running food (carrying 3 plates at a time) and drinks Cleaning, tidying & setting tables Polishing plates and cutlery Taking out bins Opening and closing Dealing with customer queries
Running food Running drinks Clearing plates Bar back - polishing glasses, making simple drinks Opening and closing Serving food and drink Setting tables Cleaning tables
Returns/Exchanges/Picks Home deliveries - organising a delivery for customer, sticking each item & giving it to Wincanton (delivery company) Handouts - scanning each item & handing it to customer Aiding with customer enquiries Organising/filing paperwork Working at main entrance - making sure customer don't steal anything & first point of contact & help e.g. with lost property