With a proven track record in customer service and transaction handling as a Crew Member and Shop Assistant, I excel at engaging customers positively and ensuring their satisfaction. Fluent in basic English, my experience across various retail settings has equipped me with versatile skills adaptable to any retail environment.
• Very confident when speaking to customers • Excellent teamwork with other colleagues • When making a sale to a customer I was myself so they buy the product because of my personality and my confidence. • Always making customers smile.
• Hardworking individual who does what is said to do • Handled cash counter • Good with customers • Always being polite and keep the customers happy • Good at doing everything in the store • Communicating with other staf and managers.
• Helped young children aged from 3-11 develop their language skill. • Helped then with picking out diferent genres for them to experience wider range of books. • Some of the young children required help with their English and maths homework which I assisted in. • Helped the librarian organise books into their genres. • Helped tidy the library to look more professional.
• Communicated efectively to customers that came into the shop, greeting them when entering. • Handled cash and card payments. • Assisted with deliveries and stock, ensuring there were no discrepancies with the order. • Assisted with stocking the shop, to ensure that it was presentable for customers. • Knowledgeable in using the tills and being able to diferentiate between diferent items. • Entrusted to manager the shop by myself for a few hours, assisting customers with any enquires they had.