Mohamed Rikaz Mohamed Rizan
I deliver exceptional customer service and sales expertise from my experience at Penhaligons, including working with Arabic-speaking clients. Skilled in client advising, CRM, upselling, and adapting to fast-paced luxury retail environments, I thrive on building strong client relationships and exceeding sales targets.
Ability to build and sustain relationships with clientele in a financial context has been enhanced because of the outstanding customer service and communication skills. Due to being able to speak Arabic a transaction of £10,250 was executed by a client from Bahrain. Developed teamwork and leadership skills by collaborating with colleagues to achieve sales targets, preparing me for the collaborative nature of investment banking teams. Acquired a customer-focused mindset and the ability to anticipate client needs, directly applicable to providing exceptional service to investment banking clients.
Implemented cost control measures and budgetary oversights, resulting in a 22% reduction in operating expenses, demonstrating an ability to enhance profitability and financial efficiency. Led the financial due diligence for new restaurant openings and expansions, including financial modeling and risk assessment, paralleling M&A transaction responsibilities in finance. Prepared detailed financial reports and presentations for senior management, enhancing decision-making and strategic planning, akin to creating pitch books and investment memoranda in investment banking.
Gained comprehensive exposure to various financial services and advisory practices, including audit, tax, and consulting, enhancing my understanding of the broader financial landscape. Engaged in hands-on activities and simulations that involved financial analysis, valuation techniques, and strategic decision-making, mirroring the analytical work performed in investment banking.
Organized 2 conferences to give an insight of forex trading and open more career opportunities in finance, specifically in forex. Provided the group with 2-weekly reports on the latest economic and financial market events.
Spearheaded, a project to integrate advanced financial forecasting tools, resulting in more accurate sales predictions and budget allocations, showcasing innovation and analytical skills relevant to the financial industry. Engaged in collaboration with the procurement team to negotiate more favorable supplier conditions, resulting in cost reduction and margin improvement. This demonstrates negotiation and deal-making skills comparable to those seen in investment banking transactions. Analyzed market trends and consumer behavior to inform inventory management and pricing strategies.
Led a diverse team in planning, organizing, and executing charity events, driving engagement, and fundraising efforts. Created marketing materials and campaigns to raise awareness and drive participation in charity events.