Maria Olatunji
I bring strong experience from Selfridges, John Lewis, and Harrods, excelling in fast-paced retail environments. I’m skilled in customer service, sales, and handling transactions, with a passion for delivering personalised support and adapting quickly to new tasks and teams. Native English speaker.
At Selfridges, I work in a fast-paced environment where I interact with a high volume of customers each day, providing tailored support and clear product guidance. I handle a range of enquiries and resolve issues efficiently while maintaining a calm and professional approach at all times. I am trusted to manage multiple tasks, use in-store systems accurately, and keep things organised during busy periods. This role has strengthened my communication skills, attention to detail, and ability to work independently while still contributing to a team.
At John Lewis, I supported customers across a busy retail environment, helping with enquiries, product decisions, and general assistance. I regularly dealt with a high volume of interactions, making sure each customer received clear and helpful communication. I handled returns, questions, and day-to-day issues efficiently while staying organised and maintaining a professional approach. This role strengthened my ability to adapt quickly, work under pressure, and provide consistent service as part of a team.
At Harrods, I worked as both a cashier and sales advisor in a busy, high-end retail environment, supporting customers with purchases and handling transactions accurately. I responded to customer enquiries, assisted with product selection, and ensured a smooth and efficient service throughout. I maintained a professional and approachable manner at all times while managing queues and keeping the area organised during busy periods. This role strengthened my attention to detail, confidence when handling payments, and ability to stay calm and efficient under pressure.