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Open to Permanent
Open to Permanent

Constance Gaudry

About

I have extensive retail sales experience at Fortnum & Mason, excelling in tills, customer service, and luxury product knowledge. I thrive in fast-paced environments, adapt quickly to new tasks, and am dedicated to delivering excellent service and supporting team success on the shop floor.

Previous Brands
Fortnum and Mason
Charity, Foundation Nguizani
“Sopra Steria” Immigration Service
Menzies Aviation
JKM Church
Berry Recruitment
Work Experience
Customer service assistant
Jan ‘25 - Dec ‘25
Fortnum and Mason

Tills, answer customer questions, explain products and policies check stock availability sell products or services and process payments

Volunteer women support
Mar ‘24 - Dec ‘24
Charity, Foundation Nguizani

work with women helping, supporting communities, and assisting them in performing activities, services that benefit them.

Customer service assistant
Mar ‘23 - Mar ‘24
“Sopra Steria” Immigration Service

Assist clients with their visa applications. Scan documents and carry out general admin duties. This involves both face-to-face and over-the-phone customer service.

Passenger Agent
May ‘22 - Feb ‘23
Menzies Aviation

warmly greeting passengers, making special flight accommodation, checking in baggage and courteously responding to passenger inquiries. offering assistance with boarding and security.

Retail Sales Associate
Oct ‘16 - May ‘22
Fortnum and Mason

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Aided customers and promoted sales purchases by searching for inventory for items at other locations and making arrangements for shipping and delivery. Supported efficient and timely replenishment of sales floor merchandise. Greeted customers and helped with product questions, selections and purchases. Folded and arranged merchandise in attractive displays to drive sales.

Office Assistant Volunteer
Jan ‘10 - Now
JKM Church

Welcomed office visitors and alerted staff to arrivals of scheduled appointments. Completed clerical tasks such as filing, copying and distributing mail. Developed correspondence letters, memos and emails. Executed record filing system to improve document organization and management.

Factory Assistant
Oct ‘02 - Mar ‘07
Berry Recruitment

Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances. Safely operated finishing tool to prepare products for inspections and packaging. Applied finishes to completed products and packaged completed items in boxes and containers for shipment. Cultivated productive and safe atmosphere while supervising team of 10 employees working with machine equipment Distributed individual assignments to team members and monitored progress against production timetables

Retail Experience
Retail Category
Luxury
High-end luxury
Other
Work Environment
Department store
Travel retail
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Delivery processing
Stock control
Order preparation
Store Maintenance
Health & safety
Product setup
Inventory control
Languages
French - Fluent
English - Fluent
Education & Training
University of Northumbria
Unknown - ‘18
Master of Science
master
University of Northampton
Unknown - ‘17
MBA
master
Carshalton College
Unknown - ‘03
NVQ
vocational