Experienced Sales Associate with a strong background in beauty and retail. Skilled in customer service, product promotion, inventory management, and handling transactions. Adaptable to various retail environments, offering knowledgeable advice on cosmetics and skincare products.
As a Sales Assistant at NewU, a beauty brand cosmetic outlet, I was responsible for providing excellent customer service by assisting shoppers in selecting the right cosmetics and skincare products tailored to their needs. I regularly promoted new products and offers, driving sales and upselling complementary items to meet targets. My role also involved maintaining organized and attractive product displays, restocking shelves, and ensuring accurate inventory management. In addition, I handled cash and card transactions, managed returns and exchanges, and stayed updated on the latest beauty trends to offer knowledgeable advice to customers.
Tasks Undertaken -Handling customer purchases, scanning items, processing payments (cash, card, vouchers), and providing receipts. -Replenishing stock on shelves, ensuring products are arranged neatly -Checking for and removing expired or damaged products from shelves. -Assisting customers with locating items, answering queries, and providing product information. • Handling customer complaints or returns in a polite and helpful manner. • Receiving deliveries, unpacking stock, and organizing it in storage areas.
Tasks Undertaken: • Helped in filing various returns (purchase return) in Tally and Busy Software. • Used Excel for performing complex functions. • Assisted in Financial research.