With extensive retail experience at Harrods, I excel in customer service, till operations, and adapting to dynamic environments. I thrive in high-traffic settings, delivering exceptional service in premium and luxury retail, making me a valuable asset for temporary sales roles.
• Contributed to the retail team in prominent football stadiums, including Wembley and Arsenal. • Operated tills efficiently during various high-profile football events.
• Orchestrated diverse Menswear experiences covering Contemporary, International, and Designer Collections. • Ensured seamless customer service in the Children's department on the 4th floor. • Operated tills across various sections, demonstrating precision in high-traffic areas. • Managed tills and operational aspects in food-halls, showcasing adaptability. • Recognized as a top-performing temporary employee by Harrods' management. • Demonstrated exemplary customer service in high-end brand concession.
• Delivered first-class, professional customer service as part of a cohesive team. • Assessed and resolved customer enquiries, requests, and complaints with precision. • Adhered to performance indicators, service level agreements, and quality standards. • Maintained electronic databases, ensuring accuracy and efficiency in customer interactions.
• Facilitated fortnightly team meetings and coordinating meeting papers. • Managed administration tasks for the Civil Litigation team, ensuring meticulous attention to detail. • Liaised with cross-functional teams, fostering collaborative operations.
Hi Hassan was great to work with and was hard working and helped me throughout my time in Christmas world