Ladan Mohammed
With hands-on experience in the beauty retail sector, I excel at personalised customer service and surpassing sales targets. Skilled in product consultations, makeovers, and maintaining store presentation, I'm adept at enhancing client experiences and fostering brand loyalty across various retail environments.
Achievements and responsibilities: : • Expertise in recommending and selling fragrances and makeup products. • • Proven ability to achieve and exceed daily sales targets. • • Knowledgable in providing makeovers and beauty consultations.\ • • Strong understanding of duty free regulations and product oferings. • • Efective in upselling and cross-selling items. • • Diligent in maintaining a visually appealing and organised retail display.
Achievements and responsibilities: • Provided personalised customer service to clients, ofering advice and recommendations on a variety of beauty products. • Demonstrated an in-depth knowledge of skincare and makeup products, including ingredients, benefits, and usage. • Maintained a well-stocked and organised store, ensuring that shelves and displays were clean and presentable at all times. • Achieved and exceeded sales goals through proactive customer engagement and efective product recommendations. • Developed and maintained strong relationships with clients, utilising follow-up and outreach techniques to build brand loyalty and increase repeat business. • Contributed to the team efort by participating in store events, promotions, and training sessions. • Stayed up-to-date on the latest beauty trends, product launches, and industry news in order to provide informed recommendations to clients.
Achievements and responsibilities: • Date checking all medicines regularly to ensure that all medicines supplied are safe and efective for patients to use. • Shadowed a senior pharmacist dispensing which allows me to excel in undertaking dispensing duties more confidently and accurately. • Was given remarkable feedback by the senior pharmacist in dealing very well with challenging customers, therefore I can manage any customer issues at your company. • Trained at being able to work the pharmacy database, I can get things done quicker and fill out as much paperwork as possible at your pharmacy in a very short amount of time. • As a sales assistant my duties also include: • Welcoming all customers and explaining to them of all our current promotions, allowing me to be able to apply excellent customer service skills to your workplace. This has improved my confidence in communicating well with customers as I am now able to support any queries. This permits me to make your customers feel very appreciated and cared for. • Working at the till gives me the experience if I would have to sell medicines to customers, preparing me for every circumstance. • At team briefings, my ability to involve myself and volunteer for extra tasks as well as clearly voicing my opinions are highlighted.
I am pleased to provide a reference for Ladan, whom I worked with previously as a senior colleague while she was employed as a Promotions Consultant for Dweet. During our time working together, Ladan consistently demonstrated professionalism, reliability, and excellent communication skills. She approached her role with enthusiasm and confidence, engaging effectively with customers and representing the brand to a high standard. Ladan was dependable, well organised, and worked efficiently both independently and as part of a team. She maintained a positive attitude in fast-paced environments and was always willing to support colleagues when needed. I would confidently recommend Ladan for future opportunities and believe she would be a valuable asset to any organisation.