Clément Thielois

• Supported international markets in monitoring retail performance through KPI analysis, performance reporting, Power BI and the deployment of Retail Excellence digital solutions, including the Retail Digital Assistant : Dior RetAIl partnering with technical and BI teams. • Contributed to the harmonization and global adoption of Retail Excellence guidelines, partnering with Retail Transformation Team, Retail Directors, Performance Teams, and regional markets to drive adoption and ensure operational consistency. • Automation of strategic databases analyses on trafic retail performance, operational efficiency, and business challenges to support executive presentation and decision-making for senior leadership. • Consolidation of retail data, optimized performance tracking tools and databases, and supported data-driven decision making across international markets. • Development of improvement projects aimed at enhancing retail excellence operations (with SOP), sharing best practices, and driving Retail Excellence across markets. • Collaborated with cross-functional teams (Retail, Operations, Digital, IT, and regional teams) to support the adoption of retail tools and change management initiatives. • Prepared executive presentations and performance reports for top management and the LVMH Group. • Selected as a Dior Ambassador, representing the Maison and contributing to employee engagement and internal brand advocacy initiatives.

Marketing & Sales Analyses : - Conduct market & competition analysis (benchmarking) - Analyze sales results & marketing report (sell-in, sell-out) - Analyze figures to support marketing strategy development - Participate in the development of product strategies - Creation of book collection briefs and present them to internal teams (sales, design, producer, studio), - Support in managing the collection plan after validation from all stakeholders - Preparing 360° sales support documents ( collection books, savoir-faire book, sales pitches for Retail Academy/E-Commerce) - Presentation of collections to market and sales teams Product development : - Packaging developments for new product lines - Contribute to developing timelines and ensure deadlines are met - Finding and collaborate with suppliers (Italy, Portugal, Spain) for allocation recommendations - Assist in selecting materials and fabric choices; launching CADs and strike-offs, with validations in collaboration with design and quality teams - Assist in creating sketches and managing product references in ERP tools - Follow up on trim developments with the studio - Support fittings (pre-prototypes, prototypes) in collaboration with designers and pattern makers Sales Consultant : - Support at Bon Marché, Galeries Lafayette and Saint-Honoré boutique during peak seasons and holidays, inventory in boutiques, achieving 120% of turnover targets

Shooting : - VOGUE UK shootings July 2024 - VOGUE UK models management July 2024 - Organisation and coordination Photoshoots Merchandising : - Development of collection plans M/F with Production - Communication and formation with sales team - Visual Merchandising Manager - Creation of POS merchandising materials - Inventory and stock stores management - Competitive and KPI analysis of sales point - Creation and Management of collaborations with 15 concept stores & 2 luxury hotels & 2 beachclubs - Creation of 8 Brands Partnerships for our shops - Merchandising budget management Marketing: - VOGUE UK marketing campaign July 2024 - Responsible for online marketing strategy on Instagram, Tik-Tok, Website and with content : Posts, Reals, Newsletter, Product Sheet, Emailing, SEO, G.A … - Creation of Marketing Moodboard - Organisation of marketing events of 350 people - Marketing budget management

Merchandising : - Monthly merchandising guideline to ensure a unique visual identity (windows, products, looks, podiums) - Monthly monitoring and checking of stores windows - Change of merchandising visual in shops - Diagnoses of the hot and cold areas of the stores - Visual merchandising plans on the cloches sections - Merchandising product sheets for Best Seller Summer - POS for the products and shops Management : - Monitoring of the performance (analysis of daily sales and KPI) of the network of 13 shops in Paris and Bordeaux (regular monitoring, monthly support review, action plan, Kadeos) - Creation & management of two partnerships with Ucon & Mero Mero for the sales team

- Versatile sales consultant during private events for the following brands: Fendi, Longchamp, Kenzo, Baccarat, Givenchy, Dolce&Gabbana. - Complete vision of the organization of a private sale event from its opening to its closing. My duties : - Set up: reception, inventory and installation of products according to a specific set up plan for each event. - Sales: reception, information, merchandising, stock management. - Repackaging: repackaging of collections according to precise specifications transmitted by the brands.

- Sales consultant for the permanent and temporary collections for W|M at Galeries Lafayette Haussmann. - Merchandising, - Sales analyses. - Stock management / Seasonal inventory. - Merchandising of the store and cashings. - Turnover achieved at 122%. - Realization of a market study on the competition.

Organization of 10 events gathering up to 400 people. Realization of partnerships with business schools and companies. Management of the cash registers and realization of the financial balance of the events.

Supervision of a team of 7 international people and realization of a market study for the company Time Performance for a period of 6 months. The objective is to determine a market potential and to define a list of target customers in B2B in the Nordic countries (Sweden, Norway, Finland, Germany) in order to offer them a management platform. The study was conducted entirely in English.

Seasonal employment : - Reception and orientation of the customers - Table and counter service, - Organization of stocks / Inventory - Cashing in.

- Creation of embroidered, personalized and 100% eco-responsible tote-bags. - Direct and indirect marketing (exhibitions in local shops) and via social networks (Website, Whatsapp, Vinted, Instagram, Lydia). - 3 collections, 50 pieces

- Initial approach to clients - property search and client intake. - Use of Microsoft 365 (Excel, Word, PowerPoint).