An experienced retail professional, I've honed my customer service and problem-solving skills through roles like Steward at Tottenham Hotspur Football Club. Versatile and adaptable, I excel in providing exceptional service while maintaining a secure environment across various store settings.
• Acted as the primary point of contact for customer inquiries, providing exceptional service. * Ensured the safety and well-being of visitors and staff by maintaining a secure environment. * Demonstrated strong multitasking abilities while adhering to strict safety protocols.
• Conducted training courses for team members on Microsoft Office applications, enhancing productivity. * Utilised social media platforms (Facebook, Twitter, LinkedIn, YouTube) to promote the organisation and engage with the community. * Created engaging media content to increase the organisation's visibility and reach.