With extensive experience in luxury and high street retail, I excel in customer service, sales, and visual merchandising. Skilled in personalised styling, stock management, and adapting to fast-paced environments, I consistently deliver exceptional shopping experiences and exceed targets across diverse retail settings.
Worked across sports, kids, and lifestyle brands to gain hands-on experience in buying operations. Attended range building meetings and client presentations to learn how assortments are planned. Styled looks and created a lookbook for Superdry SS26, integrating new season and existing Next products. Swept website and verify product images and descriptions, flagging discrepancies to maintain data accuracy. Gathered and documented samples for photoshoots, gaining insight into studio processes and workflow. Analysed Next's product portfolio to identify gaps, opportunities, and potential improvements. Prepared comp shop reports to monitor competitor activity, spot trends, and recommend new product opportunities. Maintain trackers and use internal brand portals to support buyers and ensure efficient operations.
Provide personalised styling advice to a diverse luxury clientele, tailoring recommendations based on current trends. Implemented a stock tracking system to monitor low inventory levels and update clients when items were restocked. Executed shop floor displays to maximise impact, generating 15+ sales of the same style on day one. Consistently generated excellent sales, responsible for over 50% of daily revenue while maintaining high UPT and AOV. Work as a Visual Merchandiser, creatively arranging products and displays to enhance the shopping experience. Built a loyal luxury clientele by delivering exceptional service, resulting in strong client relationships and repeat business. Book in deliveries, replenish stock, and optimise space to keep new styles within easy reach for efficient client service. Represent the brand at promotional events and cultivate client relationships through targeted marketing outreach. Generate new ideas to enhance the overall store experience, improve client satisfaction, and drive sales.
Trusted with manager authorisation, reflecting strong leadership, responsibility, and team trust. Mastered product knowledge of bestsellers, first to market pieces, and seasonal drops to recommend and upsell. Collaborated with the Visual Merchandising team and store managers to uphold and exceed high visual standards. Supported floor moves and product zoning in line with promotional calendars and visual merchandising guidelines. Adapted swiftly to seasonal briefs, contributing to timely stock rearrangement and visual updates under tight deadlines. Maintained up to date knowledge of seasonal trends and key products while thriving in a fast-paced retail environment. Trained and mentored new team members, ensuring a smooth onboarding process and strong team integration. Recognised by management for strong attention to detail and consistently maintaining high standards. Trained as a bra fitter, applying expertise in intimate apparel to provide personalised fittings.
Sole designer managing multiple global brands simultaneously, ensuring brand consistency across all projects. Managed the full design process from concept to final sample, overseeing each stage to ensure consistency and quality. Conducted in depth trend and competitor research to support range planning and identify market opportunities. Collaborated cross functionally with technical, buying and merchandising teams to ensure seamless production execution. Achieved a 75% hit rate for Gap and 50% for PVH and maintained a 100% sustainability usage rate. Attended fit sessions, actioned feedback, and updated design packs accordingly. Delivered seasonal design presentations to global clients and senior stakeholders, supporting creative direction.
Designed product ranges creating mood boards, CADs, and tech packs in line with brand aesthetics and USP. Maintained up-to-date seasonal trend and competitor research to support brand strategy and product development. Attended fit sessions and updated tech packs in line with fit comments and sample revisions. Coordinated with suppliers and internal teams to ensure timely sourcing and seamless execution.
Assisted in pattern development, sewing and tailoring ensuring accurate fit and necessary adaptations. Supported and organised preparations for fashion weeks, ensuring smooth coordination. Built positive relationships with clients and stakeholders to help maintain consistent brand representation. Worked as a Stylist, delivering a personalised experience for clients. Participated in leading fashion weeks and runways, including Colombo Fashion Week, gaining valuable insights.
Designed product ranges by developing mood boards, CADs, and tech packs under the guidance of the Senior Designer. Created mood boards, tech packs, and conducted trend research to align product ranges with market needs. Developed artwork for embroidery, prints, and heat seals, enhancing product identity. Maintained fabric, trim, and sample databases to ensure smooth design and production workflows. Maintained working documents, and meeting notes providing accurate information. Sample management from brought to development samples to final samples.
Absolutely! She is an amazing person and a team member. She is driven, focused, sales savvy and eager to succeed. She will shine in whatever she does, she is of extreme discipline, respectful, highly intelligent and kind. Very friendly and approachable lady with good merits all round. She will be a great team addition to any organisation at any high level. Minoli loves challenge and gets excited by growth especially person, team and company sales growth. She is talented in sales, negotiations, VM and creativity and on the right level for management opportunities. She has successfully done 1/3 of the revenue by herself on specific month. An absolute delight to work with!