Sophia Bruce
I bring over three years’ experience delivering attentive customer service in fast-paced environments, confidently handling payments, upselling, and resolving queries. I adapt quickly, thrive in team settings, and am passionate about creating positive in-store experiences, making me well-suited to dynamic retail sales roles.
Promote student events across university campuses and accommodation Engage confidently with members of the public Take part in social media campaigns to encourage people to come to events Enhance my communication and confidence skills further
Provided attentive table service in a high-volume restaurant serving 300+ customers on busy shifts Managed multiple tables at once while maintaining a friendly and professional approach Prepared a variety of hot drinks and key bar drinks Prepared basic cocktails using recipe specifications when required Handled payments accurately and efficiently Engaged with both local customers and international tourists Received named positive reviews for providing excellent customer service
Delivered food and drinks service in a fast-paced hospitality setting Prepared a wide range of hot beverages Served draught pints, spirits, wine and soft drinks Maintained cleanliness and organisation during busy shifts Worked closely with team members to ensure smooth service
Gained my first experience in hospitality, developing strong customer service skills Assisted with housekeeping duties, ensuring high cleanliness standards Learned to work efficiently in a busy team environment Built confidence in handling customer requests and resolving minor issues
Provided responsible childcare for children aged 3–11 Prepared meals and supported learning Built trust with families through reliability and communication