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Amber Aiken-Taylor

Retail Assistant
About

With extensive experience in customer service roles at Waitrose, I excel in handling transactions and assisting customers. My adaptability and teamwork skills ensure exceptional service, making me a valuable addition to any retail team.

Previous Brands
KPI Recruiting
Waitrose
Pittvale Service Station
Work Experience
SEASONAL WAREHOUSE AND WEB TEAM MEMBER
Sep ‘24 - Jan ‘25
KPI Recruiting

KPI RECRUITING IS ONE OF THE FASTEST GROWING RECRUITMENT BUSINESSES IN THE UK, PROVIDING PROFESSIONAL SEARCH SERVICES AND FLEXIBLE WORKFORCE SOLUTIONS TO SOME OF THE UK'S LARGEST BRANDS. • Working at Oliver Bonas Warehouse Chessington • Succeeded in picking 800+ items and packing 150+ items per day • Effective teamwork to ensure orders were completed in good time and to a high standard • Efficient use of handheld scanners and the PVX program • Demonstrated excellent use of warehouse equipment such as pallets, skates, safety knives and trolleys

SUPERMARKET ASSISTANT
Mar ‘23 - Jan ‘24
WAITROSE AND PARTNERS – BROMLEY SOUTH

WAITROSE AND PARTNERS IS A SUPERMARKET CHAIN OWNED BY THE JOHN LEWIS PARTNERSHIP, AIMING TO 'COMBINE THE CONVENIENCE OF A SUPERMARKET WITH THE EXPERTISE AND SERVICE OF A SPECIALIST FOOD SHOP' • Ran the tills efficiently, including processing card and cash payments, and selling age restricted products • Assisted customers in locating items in the store • Ensured that customers experienced great service, and established rapport and friendly relationships with customers • Refilled stock and organised shelves • Used Internal Workday systems

Cashier
Sep ‘17 - Jun ‘19
Pittvale Service Station

PITTVALE SERVICE STATION IS A PETROL STATION AND GARAGE ON THE BUSY A3090 • Greeted customers in a friendly and welcoming manner • Handled cash and card payments effectively • Responsible for stocking and cleaning the shop and tills • Answered phone enquiries, provided an appropriate response, and transferred calls to the garage as needed • Responsible for hiring out vans to customers, including checking their license

Nursery Apprentice
Aug ‘15 - Sep ‘16
Little Learners Day Nursery

'LITTLE LEARNERS DAY NURSERIES AIM TO PROVIDE HIGH QUALITY AFFORDABLE CHILDCARE IN A SAFE, FUN AND STIMULATING ENVIRONMENT WHERE THE CHILD'S NEEDS AND INTERESTS COME FIRST.' • Facilitated activities to help promote the children's development and well being • Monitored children's progress in line with the Early years foundation stage (EYFS) statutory framework • Provided feedback to parents on their children's progress • Underwent training in various areas, such as safeguarding, food production and children's development • Assisted with children's mealtimes and bedtimes and helped care for them physically and emotionally • Participated in staff meetings

Retail Experience
Retail Category
High street
Other
Work Environment
High street store
Other
Product Category
Other
Responsibilities
Greeting
Client Help
Cash register
Packaging
Online orders fulfilment
Transactions
Product setup
Store Maintenance
Open/closing store
Languages
English - Native
Education & Training
The University of Winchester
‘16 - ‘20
Bachelor of Science
Coloma Convent Girls School
‘13 - ‘15
A Levels (Health and Social Care, Psychology, Biology) AS Level (Food Technology)
Archbishop Tenison's Church of England High School
9 GCSE's