Yexuan Li
I thrive in fast-paced retail and hospitality environments, confidently assisting customers in both English and Mandarin. Experienced in greeting, complaint handling, transactions, and store maintenance, I adapt quickly to new shop floors while delivering attentive, professional service and supporting diverse client needs.
Represented a fertility healthcare company on its stand, introducing its services to visitors. Interpreted between English and Mandarin for Chinese-speaking clients and company representatives. Handled sensitive enquiries with discretion and recorded visitor details for follow-up.
Greeted and seated guests, took orders and looked after tables through service. Served English- and Mandarin-speaking guests, explaining dishes and handling requests. Resolved customer issues calmly during peak evening service.
Welcomed and guided visitors, including industry guests, around a large public exhibition. Answered questions about the show and managed visitor flow at busy times.
Served a steady flow of customers at the counter, handling orders and payments accurately. Built rapport with regular customers and kept the front of house clean and presentable. Worked closely with the team to keep service quick and consistent.
Designed the company's corporate portfolio. Developed detailed 3D models for rural regeneration projects. Contributed to conceptual schematic design for urban waterfront developments.
Prepared detailed drawings to deadline as part of a multidisciplinary design team.
Coordinated communication between designers, contractors and internal teams. Helped track project progress and prepare documents and meeting materials.