Princess Akande

I am a hard-working and driven individual who isn't afraid to face a challenge.

Skilled waitress adept at operating in a fast-paced environment with demanding objectives for sales, services and quality. Talent for adapting to changing menus and policies, as well as handling customers issues. Analytical problem-solver adept at managing time and preparing for future guests ensuring all tasks are complete. Talented individual with the desire to make guests feel welcome. Energetic personality coupled with strong work ethic and eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunities.

Previous Brands
Boots Foster Square
Royal Armouries
Xenia Recruitment
Work Experience
Hospitality Staff
Jul ‘23 - Now
Xenia Recruitment

• Worked as a food runner, where I served meals (starters, mains and dessert). • Serving drinks and pouring pints like Pimm's, Sam Miguel, Gin and tonic, Spirits, from behind the bar to customers. • Maintained excellent customer service for customers satisfaction. • Worked as a box host at race courses where I host guests and tend to all guests needs and requests. • Warmly welcomed guests, served tea, bread and coffee to guests before proper meals and drinks.

Pharmacy Assistant
Feb ‘23 - Mar ‘23
Boots Foster Square

• Receiving and collecting deliveries • Stocking and restocking shelves • Checking to ensure all products are still intact for use • Taking out expired products or products that have closer expiration dates • Helping customers locate specific products they need

Oct ‘22 - Jun ‘23
Royal Armouries

• Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams. • Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests. • Anticipated and addressed guest service needs Resolved customers complaints promptly, escalating larger operational concerns to management. • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.

Mar ‘22 - Jun ‘22

• Maintained excellent customer satisfaction by promptly tending to guest needs and requests. • Personally, welcomed guests and helped served guests and provided all services requested to locate most suitable offerings through effective questioning. • Warmly welcomed customers, showing them to their seats and taking drink orders. • Provided information to guests regarding restrooms and exits, offering exact locations. • Assisted in preparation of unique events and parties, complying with the theme and requirements to achieve successful outcomes.

Retail Experience
Retail Category
Product Category
Beauty & Fragrances
Client Help
Complaint handling
Store Maintenance
Education & Training
Bradford College
‘22 - ‘23
BTEC Level 3, Applied Science Chemistry
Bradford College
‘22 - ‘22
BTEC Level 2, IT and Computing
Umuezeka High School
‘20 - ‘20