Shah Muhaimen Boksh
Recent Computer Science graduate from Queen Mary University of London with a strong interest in data, business operations, and people-focused problem solving.<br>I bring hands-on experience in leadership, reporting, and service improvement through part-time work and research placements. I’ve also completed professional certifications in Excel, Business Analysis, and Data Science — building practical skills in data handling, pivot tables, and reporting tools.<br>My strengths lie in analytical thinking, communication, and continuous learning. Whether in technical settings or customer-facing roles, I enjoy using data to improve experiences, inform decisions, and make processes more efficient.<br>I’m actively exploring roles across business analysis, operations, reward, and data support — and always looking to learn, grow, and contribute to teams doing meaningful work.
As part of a Nuffield Research Placement with British Telecom, I worked independently on a cybersecurity project that bridged academic theory with real-world application. The experience helped me grow my technical and communication skills while working in a professional research environment. Key Contributions: • Conducted independent research into cybersecurity protocols and enterprise data vulnerabilities • Delivered a formal report, poster, and presentation to researchers and BT staff • Applied academic concepts (e.g., network topologies and threat models) to practical challenges • Strengthened skills in data processing, report writing, and presenting technical insights to non-technical audiences
As a Crew Trainer, I lead by example in a fast-paced, customer-first environment — training and mentoring new team members while supporting daily operations. I focus on delivering excellent service, developing team performance, and maintaining efficiency across the shop floor. Key Contributions: • Trained and onboarded over 20 new staff, improving team cohesion and performance • Supported shift operations and compliance with McDonald’s service and quality standards • Resolved customer and operational issues quickly and professionally • Contributed to process improvements and reporting that enhanced workflow efficiency
Completed a short-term work placement within the Housing Department at my local council, where I supported administrative work and observed client-facing processes. This experience gave me early exposure to how public services operate and sparked a lasting interest in policy and community-focused roles. Key Contributions: • Supported daily admin tasks and document management within the department • Observed housing consultations and gained exposure to client interactions • Learned about housing policy, local government services, and public-sector workflows