Agnes G

High-End Luxury Retail Sales Consultant

I am a Luxury Sales Consultant with a successful track record in high-net-worth retail environments for designer brands in London. I excel at building and maintaining client relationships, exceeding sales targets by understanding luxury fashion trends and meeting client needs. I am committed to providing personalised, high-quality service that creates an exceptional shopping experience. With a deep understanding of luxury brand portfolios and a passion for fashion aesthetics, I am eager to bring my sales expertise to a dynamic luxury retail team in London.

Previous Brands
DCouture Boutique
Platinum Models
Work Experience
Sales Consultant
Jan ‘21 - Now
Platinum Models

Achievements: As a Sales Consultant for Platinum Models, I successfully identified and secured new clients for the agency and implemented initiatives to keep existing clients happy. I exceeded sales targets by promoting and selling premium model representation packages and introduced advanced services, like exclusive model training programs and enhanced portfolio packages. To improve the client experience, I provided personalised consultations and tailored solutions and collaborated with the models and creative teams to ensure that clients had a seamless and exceptional experience during photoshoots and events. I also established strategic partnerships with industry stakeholders, including fashion designers, photographers, and event organisers, which expanded Platinum Models' visibility and influence in the fashion and modelling industry. Finally, I actively participated in industry events and networking functions, representing the agency and fostering relationships that contributed to business growth and opportunities.

Sales Consultant/Personal Shopper
Feb ‘14 - Feb ‘20
DCouture Boutique

Achievements: At DCouture Boutique, I consistently exceeded sales targets by implementing effective sales strategies and building strong client relationships. By taking a personalised approach to customer service and implementing strategic upselling and cross-selling techniques, I increased net worth per transaction and contributed to the boutique's financial success. Through targeted sales initiatives, I achieved sustained revenue growth and exceeded sales quotas. In addition to building strong client relationships, I also implemented strategic upselling and cross-selling techniques to maximise the value of each transaction. I accomplished this by recommending complementary items, coordinating outfits, and suggesting accessories that would enhance the overall shopping experience. This resulted in increased customer satisfaction and net worth per transaction.

Luxury Designer Brands Sales Consultant/Ambassador
Oct ‘12 - Jan ‘14

Achievements: • Expertly guided clients in choosing luxury fashion pieces, accessories, and cosmetics to elevate their personal style. • Tailored fashion recommendations, styling insights, and outfit coordination advice to meet clients' individual preferences. • Nurtured and maintained relationships with prestigious brands and renowned designers, enabling the provision of a curated and exclusive product assortment. • Contributed to enhancing the shopping ambiance by actively participating in visual merchandising and crafting captivating in-store displays. • Cultivated a dedicated and returning clientele base by delivering top-notch customer service and demonstrating a deep comprehension of each client's unique tastes. • Directly engaged with high-net-worth clientele to ascertain their fashion inclinations, style ambitions, and shopping requisites. • Crafted bespoke shopping encounters by curating exclusive selections of luxury fashion items, accessories, and products. • Collaborated seamlessly with esteemed fashion brands to secure one-of-a-kind pieces, limited editions, and personalised attire. • Delivered seasoned advice and expert personal styling recommendations, aligning them with client preferences and the latest fashion trends. • Forged and upheld robust connections with fashion houses, boutiques, and designers to ensure privileged access to unique merchandise. • Demonstrated utmost discretion and maintained complete confidentiality while managing client data and purchase transactions. • Stayed apprised of the most recent fashion developments, designers, and collections, supplying clients with trend projections and insights. • Upheld an unwavering commitment to delivering the highest standards of service and client satisfaction, resulting in repeat business and client referrals.

Retail Experience
Retail Category
High-end luxury
Work Environment
Department store
Product Category
Beauty & Fragrances
Leather goods
Watches & Jewelry
Client Help
Complaint handling
Product demos
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Stock control
Inventory control
Delivery processing
Stockroom management
Order preparation
Store Maintenance