Samir Jan
I bring hands-on retail experience from JD Sports, UNIQLO, House of Fraser, and Tesco, excelling in customer service, till operations, merchandising, and teamwork. I adapt quickly to fast-paced shop floors, ensuring smooth operations and consistently delivering attentive, high-quality service in both high street and premium environments.
Handled till transactions accurately, maintained store presentation, and ensured a professional shopping environment Improved teamwork, adaptability, and efficiency in a fast-paced retail setting while achieving sales targets Provided outstanding customer service and sales support, assisting shoppers and offering personalised product advice
Maintained a clean, safe, and organised shop floor for both customers and staff Supported customers by addressing queries promptly, providing excellent service and ensuring satisfaction Handled tills and supported self-checkout, ensuring transactions were accurate and processed efficiently
Delivered excellent customer service, addressing needs and requests while maintaining professional and friendly interactions Organised and merchandised products in visually appealing displays, keeping stock tidy and engaging for customers Processed cash and card payments accurately, following safe procedures and ensuring efficient till operations
Managed multiple customer queries efficiently, applying product knowledge and service skills to provide accurate assistance Ensuring a positive shopping experience through being available to customers, answering and solving queries Maintaining customer satisfaction and encouraging repeat visits whilst also resolving issues using strong interpersonal skills