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Ama Baide

Hardworker
About

I have extensive fashion retail experience with Harvey Nichols, Fenwick, and Joules, excelling in sales, client advising, and team supervision. Skilled in merchandising, stock management, and till operations, I thrive in dynamic environments and am passionate about delivering outstanding customer service within luxury and premium retail.

Previous Brands
BAIDEX PHARMACY (STROOD)
JOULES LTD(SEVENOAKS)
Harvey Nichols
FENWICKS -BOND STREET
Baidex Pharma
Fenwick
Work Experience
Team Leader
Oct ‘22 - Feb ‘23
Fenwick

Administration
Jan ‘22 - Feb ‘23
Baidex Pharma

Team Leader
Jul ‘18 - Apr ‘20
FENWICKS -BOND STREET

Administrator
Nov ‘15 - Now
BAIDEX PHARMACY (STROOD)

enthusiastic committed professional Providing an effective and efficient reception service Undertaking designated administrative duties. Prioritizing and managing workload within fast pace Receiving and directing visitors Word processing creating spreadsheet, presentation and filling.

Sales supervisor/key holder
Aug ‘12 - Sep ‘15
JOULES LTD(SEVENOAKS)

supervising a team of staff, selling to customers, till operating and cashing up. Merchandising and replenishing to the company's highest standard, receiving deliveries. Assisting the manager in running department and general managerial duties in absent of management. Dealing with client queries, stock checks and operating at till point Dealing with client alterations and procedures, keeping client file. Merchandising, replenishing, fitting room duties and keeping shop floor tidy.

Sales Advisor
Dec ‘06 - Apr ‘08
Harvey Nichols

Identifying customer's needs, dealing with client's queries and enquiries. Selling to customers, both internal and external and exceeding weekly targets Offering advice to customers about products and seasonal trends, look, and keeping client file. Getting client to opening an account card and opening account card

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Department store
Flagship store
Product Category
Menswear
Womenswear
Accessories
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product demos
Product setup
Product labelling
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
Education & Training
UCA Rochester
‘21 - ‘23
Printed Textiles for Fashion and Interiors
Master of Arts
UCA Rochester
‘18 - ‘21
Fashion and Textiles: Print
Bachelor of Arts
Lewisham College
‘01 - ‘03
Fashion and Clothing
BTEC Diploma