Elfida Taskiran
I bring hands-on sales and customer service experience in busy retail shops, confidently handling payments, upselling, and complaint resolution. Adaptable across fragrance and dessert environments, I deliver friendly, high-quality service and am fluent in Turkish, thriving in dynamic, customer-focused settings.
Company Overview: a business specializing in Arabian fragrances During this time, I developed strong sales and communication skills by helping customers choose the right products. I also built positive relationships with customers, which led to repeat purchases and loyal clients. This experience improved my confidence and taught me how to give a high level of customer service. A business specializing in Arabian fragrances Handled cash and credit transactions and developed programs to process online payments.
I ran the Instagram page for Tina Aesthetics by creating regular content to promote beauty treatments and grow the brand's presence. Over four and a half months, I helped the page gain around 760 more followers by posting consistently, writing captions, and replying to inquiries. I made sure the account looked clean and professional to engage customers. Generated content ideas to engage target audiences and increase followers.
At SweetTastics, I worked as a customer service assistant where I helped with opening and closing the shop, making sure everything was clean and ready for the day. I made several types of desserts like waffles, crepes, and milkshakes, making sure they looked good and were made properly. I also used the till to take payments by cash and card and made sure to give the right change. I spoke to customers, answered their questions, and helped solve any problems they had, always staying polite and friendly. This job helped me build confidence when talking to people and taught me how to give good customer service in a busy environment. Managed customer orders, inquiries and requests for processing. Delivered exceptional customer service by providing technical support and resolving customer complaints quickly and efficiently.
Elfida was an exceptional Sales Assistant during her time at Dr Oud. Her communication skills stood out immediately. She was clear, professional, and able to adapt her approach to every customer she engaged with. Customers consistently praised her for making them feel valued and understood, often going above and beyond to ensure they left satisfied. She demonstrated a natural ability to handle challenging situations with calmness and positivity, turning potential problems into opportunities to build stronger customer relationships. Her attention to detail, willingness to take initiative, and genuine care for both the business and its clients made her an invaluable part of the team. I would highly recommend Elfida to any future employer she brings a combination of professionalism, customer service excellence, and team spirit that is rare to find.