Ahmad Alizada

Customer Service Assistant

Experienced Sales Associate with strong customer service and sales skills. Proven track record in meeting targets, managing inventory, and thriving in fast-paced retail settings. Proficient in product knowledge and maintaining optimal stock levels for enhanced shopping experiences.

Previous Brands
Portobello Gifts and Souvenirs
Premier Inn
Work Experience
Sales Associate
May ‘24 - Now

• Provided exceptional customer service, assisting customers with product selection and ensuring a positive shopping experience • Maintained up-to-date knowledge of store products, promotions, and policies to effectively answer customer inquiries and drive sales. • Collaborated with team members to achieve daily, weekly, and monthly sales targets, consistently meeting or exceeding goals. • Efficiently managed inventory in the stock room, ensuring accurate stock levels and timely restocking of merchandise to maintain optimal product availability.

Warehouse Operative
May ‘23 - Dec ‘23

• Picked and packed orders, consistently exceeding all targets by 10% • Demonstrated ability to work under pressure by maintaining high levels of performance during seasonal peaks • Attentive to details: near perfect levels of accuracy in picking and packing

P/T Sales Assistant
Jan ‘17 - Jan ‘19
Portobello Gifts and Souvenirs

• Helped to efficiently run shop floor in a highly demanding and busy environment • Provided outstanding customer service, often adapting each individual interaction to specific customer by making interaction in their spoken language • Demonstrated strong ability to multitask, dealing with customer queries, serving customers at the tills and ensuring all stock is replaced immediately Private Tutoring • Conducted private GCSE Mathematics tutoring sessions thrice weekly, resulting in all three students achieving grades 6 and above. • Enhanced communication skills by explaining complex concepts clearly. • Developed creative teaching methods to make sessions interactive and engaging. Reserved May 2024 – Present • Managing responsibilities on the shop floor, ranging from replenishment and maintenance as well as conversing with customers and in the stockroom, ensuring efficient operations and excellent customer service.

Customer Service Assistant
Apr ‘16 - Apr ‘16
Premier Inn

• Improved organisational and time management skills by working in a busy hotel during busy periods • Demonstrated technical skills, preparing and registering key cards for guests upon arrival • Adapted to different roles during my period of work to ensure all areas of the business were covered, especially during peak hours

Retail Experience
Retail Category
High street
Work Environment
Flagship store
Product Category
Client Help
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Product labelling
Inventory control
Stockroom management
Stock control
Open/closing store
Order preparation
English - Native
Persian - Native
Education & Training
City University Of London
‘20 - ‘24
Bachelor of Science in Mathematics