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Zakaria Omaar

Friendly, reliable, hard working
About

I bring hands-on retail experience at Boots UK and Superdrug, delivering friendly customer service, managing tills, and maintaining visual standards. I thrive in fast-paced environments, enjoy supporting customers, and am passionate about driving sales and creating a positive shopping experience on the shop floor.

Previous Brands
ZA Events & Staffing
Wincanton
Boots UK
Superdrug
Amoudi Cargo LTD
Work Experience
Waiter
Jan ‘25 - Now
ZA Events & Staffing

Delivered professional waitering services at prestigious events such as Chelsea FC, Wimbledon, Mayfair Arts Club, and Chelmsford Horse Racing, maintaining high standards of service under pressure. Provided efficient table service in fast-paced environments. Took and delivered food and drink orders accurately. Supported bar and front-of-house operations. Worked closely with kitchen staff to ensure smooth service. Maintained cleanliness and organisation of service areas. Delivered high-quality customer service to guests.

Warehouse operative
Dec ‘24 - Now
Wincanton

Picked, packed, and labelled orders accurately to meet targets. Operated warehouse equipment following safety procedures. Assisted with goods-in and stock checks Maintained stock accuracy and correct stock rotation. Worked as part of a team to meet daily productivity goals.

Sales associate
May ‘24 - Nov ‘24
Boots UK

Delivered friendly and personalised customer service. Operated tills and handled cash and card transactions. Replenished stock and maintained visual standards. Assisted customers with product selection and promotions. Worked collaboratively to meet sales targets

Sales associate
Jan ‘24 - May ‘24
Superdrug

Delivered friendly, high-quality customer service in health, beauty, skincare, and fragrance. Advised customers on products, promotions, and loyalty schemes, boosting satisfaction and sales. Operated tills accurately, handling cash and card transactions while keeping the checkout organised. Handled customer queries and complaints professionally, escalating when necessary. Assisted with stock deliveries, including unpacking, labelling, and rotating stock to meet expiry requirements.

Sales agent
Aug ‘23 - Jan ‘24
Amoudi Cargo LTD

Company Overview: (family owned) Managed email communications proficiently, ensuring prompt and effective correspondence with customers. Accumulated sales through engaging in generic conversations with customers. Coordinated convenient pick up times for shipping arrangements, optimising efficiency in order fulfilment processes. Handling enquiries and providing information

Retail Experience
Retail Category
High street
Work Environment
High street store
Shopping centre
Product Category
Menswear
Womenswear
Beauty & Fragrances
Accessories
Other
Responsibilities
Greeting
Complaint handling
Transactions
Cash register
Inventory control
Stock control
Store Maintenance
Health & safety
Open/closing store
Client Help
Storytelling
Upselling
Client Advising
Returns & Exchanges
Styling
Languages
English
Somali Native
Education & Training
Alecreed Academy
Business Studies, Psychology, Religious studies.
A-Levels
Alecreed Academy
Mathematics (6), English Literature (7), Sports Studies (M2), Religious Studies (5), Science (5-5), Performing Arts (M2), English language (6), Geography (7).
GCSES